FAQ

What happens next?

Please call or email us to schedule an initial visit. If you are planning to bring your child/teen in for therapy, the first session is for parent/s only so that you have the opportunity to meet the therapist to determine whether or not we are a good fit for your family and to complete the necessary paperwork.

How often are sessions scheduled?

Although once a week is preferable in the beginning, we will work together to find a schedule that best meets your needs or your child’s needs.

How do we explain this to our child?

For little ones, it is simplest to tell them they will be going to have playtime with the counselor. If your child is a bit older and/or inquisitive you may explain that we can help them make sense of things that are difficult or confusing.

What about absences from school?

We will provide you with a note so your child will have an excused absence. We will work together to find the best time of day so your child misses as little instruction as possible.

How long will therapy take place?

While this is a great question, it is also very difficult to answer. Once the process is underway, we can make an educated estimate for you.

What if I need to cancel or re-schedule my appointment?

We are happy to reschedule with at least 24 hours notice. If an appointment is cancelled less than 24 hours prior or a client fails to show up, the client will be charged the full fee for the missed appointment.

Do I have to be a Christian to receive counseling at Cross Family Counseling?

We work with people from all backgrounds, including religious and non-religious belief systems and we do not seek to impose our beliefs upon others, yet we recognize that our beliefs impact and shape our work with clients. While using a grace based approach, our desire is to help you live a balanced and healthy life - emotionally, physically, and spiritually. You do not have to be a Christian or attend church in order to engage in services with us.

Cross Family Counseling offers professional christian counseling for children, teens and adults including play therapy, individual, family, and couple's counseling in Gulf Breeze, Florida (Pensacola, Gulf Breeze, Navarre and surrounding areas).

We understand how hard it can be to find the time to invest in yourself and to get the help you need or your child/teen needs in order to cope with life's struggles. We’re here to help. Please contact us at 850.323.0674 or email us at tcrosslmhc@gmail.com to see if we are a good fit.